Shipping policy

No Return, Refund, or Exchange Policy

Thank you for shopping with us. Please read our policy carefully before making a purchase.

All Sales Are Final

We do not offer returns, refunds, or exchanges for any products purchased through our store. Once an order is placed and processed, it is considered final.

Exceptions

While we maintain a strict no return and refund policy, we do offer exceptions in the following cases:

• Wrong Item Delivered: If you receive a product that is different from what you ordered, please contact us within 3 days of delivery with clear photos and order details.

• Non-Delivery: If we are unable to deliver your product due to unforeseen circumstances, a full refund will be issued.

• Delayed Delivery: If your order has not been delivered within 15–20 business days from the estimated delivery date and is not in transit, you may be eligible for a refund or cancellation.

How to Request an Exception

To request an exception under the above conditions, please email our customer support at [support@tempergaurd.com] with:

• Your order number

• A brief description of the issue

• Supporting photos or documentation (if applicable)

All exception requests are subject to verification and approval by our support team.